Returns & Exchange policy

Velmonte Returns & Exchange Policy
At Velmonte, every piece is crafted with precision and attention to detail, reflecting the exclusivity and premium quality of our brand. Because of the limited and exclusive nature of our collections, all sales are final.

NO RETURNS OR EXCHANGES
* Once an order has been placed and confirmed, it cannot be returned, exchanged, or refunded.
* Please ensure that you carefully review product details, sizes, and your order information before completing checkout.

DAMAGED OR INCORRECT ITEMS
In the rare event that you receive a product that is damaged or incorrect, please contact us immediately at:
📧 velmonte100@gmail.com
📞 +971 52 125 4310
Our team will review the case, and if approved, we will arrange a replacement or issue a refund to your original payment method.

FINAL SALE POLICY
* All purchases, including those made during sales or promotions, are final sale.
* No price adjustments will be made once an order is placed.

CUSTOMER SUPPORT
Our client service team is available for assistance with sizing, product details, or order inquiries prior to purchase:
📧 Email: velmonte100@gmail.com
📞 Phone/WhatsApp: +971 52 125 4310
⏰ Hours: Monday – Saturday | 11:30 AM – 7:00 PM (Gulf Standard Time)